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Accessibility Statement

Last Updated: 11 March 2026

At Maeve North, operated by Axis Group Limited, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is inclusive and easy to navigate.

1. Our Commitment

We believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.

2. Measures to Support Accessibility

Maeve North takes the following measures to ensure the accessibility of misomiami.com:

  • Alternative Text: We aim to provide descriptive alt-text for all product images (like our jackets and sneakers) to assist users with screen readers.
  • Keyboard Navigation: We strive to ensure that our website can be navigated using only a keyboard.
  • Color Contrast: We use high-contrast color schemes to ensure that text is readable for users with visual impairments.
  • Consistent Navigation: We maintain a consistent layout and navigation structure across all pages to provide a predictable experience.

3. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Miso Miami is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard, but we are actively working to resolve them.

4. Technical Specifications

Accessibility of misomiami.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

5. Potential Limitations

Despite our best efforts to ensure accessibility of our website, there may be some limitations. We are aware of the following and are working towards a solution:

  • Third-Party Apps: Some third-party elements like Instagram feeds or review widgets may not fully meet all WCAG requirements.
  • Older PDF Invoices: Older document formats might not be fully accessible to screen readers.

6. Feedback & Contact Information

We welcome your feedback on the accessibility of misomiami.com. If you encounter any accessibility barriers or have suggestions on how we can improve our site’s inclusivity, please let us know:

We aim to respond to accessibility-related inquiries within 2 business days (Monday–Saturday).

7. Formal Complaint Process

If you are not satisfied with our response to your accessibility-related inquiry, you have the right to lodge a formal complaint. Please contact our management team via the email provided above with the subject line "Accessibility Complaint."

8. Business & Legal Identity

Maeve North is a registered trade name of Axis Group Limited

Legal Entity Name: Axis Group Limited

Company Registration Number: 2025-001841940

EIN (U.S. Tax Identification Number): 37-2213249

Registered Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

E-mail: support@misomiami.com

Phone: +1 646 349 1213

Chat Bot: Available on the website 

Business Hours:

Monday-Friday: 09:00 AM to 05:00 PM, (GMT-07:00) Mountain Standard Time (Denver)

Saturday: 09:00 AM to 02:00 PM (GMT-07:00) Mountain Standard Time (Denver)