Terms of service

Last Updated: 11 March 2026

Welcome to Miso Miami. These Terms of Service ("Terms") govern your use of our website located at misomiami.com (the "Site") and the purchase of our products. Throughout the Site, the terms "we," "us," and “our” refer to Miso Miami, a registered trade name of Axis Group Limited.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. Company Legal Information

This website is operated by Axis Group Limited. We are a legally registered entity in the State of Wyoming, USA.

• Company Registration Number: 2025-001841940
• EIN: 37-2213249
• Registered Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

2. Acceptance of Terms

By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

3. Eligibility to Use

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. Our services are intended solely for users located within the United States.

4. Account Creation & Security

If you create an account on our Site, you are responsible for maintaining the security of your account and password. You are fully responsible for all activities that occur under the account. You must notify us immediately of any unauthorized uses of your account.

5. Product Information & Availability

We strive to be as accurate as possible with product descriptions (apparel, footwear, etc.). However, we do not warrant that product descriptions or other content are 100% accurate, complete, or error-free. All products are subject to availability, and we reserve the right to limit quantities.

6. Product Use & Compatibility

Products sold on Miso Miami should be used for their intended purposes. We are not liable for any misuse or improper handling of products that results in damage or injury.

7. Pricing, Taxes & Payment Terms

• Currency: All prices are in U.S. Dollars (USD).
• Taxes: Sales tax will be calculated and added to your total at checkout based on your shipping address.
• Payment: We accept Visa, Mastercard, AMEX, UnionPay, Shop Pay, Apple Pay and Google Pay.

8. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order. Reasons may include inaccuracies in pricing, stock issues, or suspected fraud.

• Customer Cancellations: You have a 12-hour window from the time of purchase to request a cancellation.

9. Shipping & Delivery Terms

• Destination: We ship exclusively within the USA.
• Processing Time: 1 Business Day (Mon–Sat).
• Delivery Time: 6–8 Business Days (Mon–Sat).
• Total Delivery Time: 7–10 Business Days (Mon–Sat).
• Rates: We offer free insured shipping on all orders.

10. Returns, Refunds & Exchanges

• Returns: You have 30 days from delivery to request a return.
• Condition: Items must be unwashed, unworn, and in original packaging.
• Refunds: Approved refunds are processed to the original payment method within 7 business days (Monday–Saturday).

11. Intellectual Property Rights

All content on this Site, including text, graphics, logos, and images, is the property of Axis Group Limited and is protected by United States and international copyright laws.

12. User-Generated Content

If you post reviews or comments, you grant us a non-exclusive, royalty-free right to use, reproduce, and publish that content in connection with our business. Content must not be illegal, obscene, or threatening.

13. Prohibited Activities

You are prohibited from using the Site for any unlawful purpose, soliciting others to perform unlawful acts, or interfering with the security features of the Service.

14. Third-Party Services & Integrations

Our site is hosted on Shopify Inc. They provide us with the online e-commerce platform. Your use of third-party tools (like payment gateways) is governed by their respective terms and conditions.

15. External Links

We are not responsible for the content or accuracy of any third-party websites linked to or from our site. Use them at your own risk.

16. Limitation of Liability

In no case shall Miso Miami, our directors, or employees be liable for any injury, loss, claim, or any direct/indirect damages arising from your use of any of our products or services.

17. Indemnification

You agree to indemnify and hold Axis Group Limited harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.

18. Privacy Policy Integration

Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms by reference.

19. Governing Law & Jurisdiction

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of Wyoming, USA.

20. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, or supply chain disruptions.

21. Severability Clause

In the event that any provision of these Terms is determined to be unlawful or void, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed.

22. Termination of Use

We may terminate or suspend your access to our Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or us.

23. Right to Modify Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

24. Contact Information

Questions about the Terms of Service should be sent to us at:

Miso Miami is a registered trade name of Axis Group Limited

Legal Entity Name: Axis Group Limited

Company Registration Number: 2025-001841940

EIN (U.S. Tax Identification Number): 37-2213249

Registered Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

E-mail: support@misomiami.com

Phone: +1 646 349 1213

Chat Bot: Available on the website 

Business Hours:

Monday-Friday: 09:00 AM to 05:00 PM, (GMT-07:00) Mountain Standard Time (Denver)

Saturday: 09:00 AM to 02:00 PM (GMT-07:00) Mountain Standard Time (Denver)